Empowering Health Access Through the Power of Voice
MediVoice is an AI-powered voice and SMS platform designed to bridge healthcare access gaps in Uganda and across Africa. It delivers pre-recorded health education, treatment reminders, feedback tools, and recovery follow-ups in local languages, reaching people even without internet access or smartphones.
Built by Smile Health Initiatives, the main program of African Worthy Cause Initiatives, MediVoice ensures that no one is left behind in the journey towards better health.
🧭 Our Mission
To ensure every person, regardless of literacy level, location, or technology access, receives timely, trusted, and personalized health information that improves outcomes and saves lives.
🎯 What Does AWCI MediVoice Do?
MediVoice helps patients by providing:
✅ Health Education & Consultation
Pre-recorded voice messages on common health topics (e.g., maternal health, immunization, diabetes)
Delivered in local languages and dialects
Tailored to patient needs using AI call trees
✅ Appointment & Medication Reminders
Timely automated calls or SMS before scheduled visits
Medication adherence support for chronic illnesses
✅ Recovery & Well-being Tracking
Post-treatment follow-up calls to check on symptoms, emotional well-being, and healing progress
Keypad responses help users share their condition easily
✅ Service Feedback Collection
Voice-based and SMS rating system for health facility experience
Confidential reporting of issues like long wait times or disrespect
✅ Disease Surveillance Data
Anonymous, real-time reporting of symptoms or suspected outbreaks
Data dashboards for clinics and public health teams
🎧 How It Works
Registration
Patients are registered by calling our service number and following registration prompts or self-enroll via USSD.Voice or SMS Outreach
They receive or make calls in their chosen local language, make inquiries, be followed up or give feedback based on their health needs, experience and schedule.User Responds via Keypad
No internet or typing needed—just press keys to answer AI-guided prompts.Data Aggregation & Referral
AWCI MediVoice will flag high-risk responses for clinic follow-up and compile anonymous data for health system insights. This way, it will be a tool for timely response and intervention.
💡 Why MediVoice is Different
Designed for low-literate, offline populations, and geographically disadvantaged communities
Uses both dial phones and smartphones while requiring no Internet service. Calls are more attended to than easily neglected SMS
Delivers health content in local languages and is easy to understand, it caters for those that cannor read and write too.
Provides a full cycle of care: education → consultancy → recommendations → reminder → recovery → feedback
Generates real-time public health and medical business intelligence
📍 Pilot Regions
To begin actively in:
- Buvuma Islands of Uganda with a child immunisation reminder program in 2025.
Expanding to geographically Isolated locations in Central and Eastern Uganda by 2027
- With a target to scale Nationally and Internationally by 2030
🚀 Scaling Vision
By 2030, MediVoice aims to:
Reach 10 million users
Integrate with national and regional immunization and NCD programs
Support cross-border expansion across East and Central Africa
🔗 Partnerships & Support
We welcome partnerships with:
Ministries of Health
Health facilities and networks
Telecom providers
NGOs, donors, and global health innovators
Interested in partnering or supporting MediVoice?
📩 Contact us at: health@awciinternational.org
MediVoice speaks the language of health equity.
It empowers communities with the information, reminders, and care they need—one call or sms at a time.